Privacy Policy

Introduction Promise Senior Solutions ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you visit our website (the "Site") or engage with our messaging services. Information We Collect We collect information you voluntarily provide through our contact request forms, including: Name Email Address (Optional) Additional information you include in your message We may also collect certain information automatically through your use of the Site, such as: IP address Browser type Operating system Referring URL Pages visited on the Site Date and time of visit Use of Information 'We do not share your mobile information with third parties for marketing purposes.' We use the information we collect to: Respond to your inquiries and requests Send you information about our services or promotions (with your consent) Improve the functionality and content of the Site Analyze trends and user behavior Legal Basis for Processing We process your information based on your consent when you submit a contact request form or sign up for our communications. 'We are committed to not transferring your personal data to any external organizations except for those necessary to provide our services, and these organizations are bound by confidentiality agreements.' Terms and Conditions Overview We provide messaging services to users who opt-in. By signing up, you agree to receive messages from us. Message Types: Users will receive both promotional and informational messages. Message Frequency: Messages will be sent weekly. Message Rates: Standard message and data rates may apply. Unsubscribing and Assistance To stop receiving messages, text STOP to unsubscribe. For help, text HELP for assistance. Data Retention We will retain your personal information for as long as necessary to fulfill the purposes described above, unless a longer retention period is required or permitted by law. Sharing of Information We do not sell or rent your personal information to third parties. However, we may share your information with: Third-party service providers who help us operate the Site or provide services on our behalf. These providers are contractually obligated to keep your information confidential and secure. Aggregated demographic insights that do not identify individual users may be shared with partners and advertisers. Security We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use encryption for sensitive data and maintain technical safeguards. Your Rights You have the right to: Access the personal information we hold about you. Rectify inaccurate or incomplete information. Request erasure of your data. Restrict processing of your personal information. To exercise these rights, contact us as described below. Children’s Privacy Our Site and services are not directed to children under 18. We do not knowingly collect personal information from children under this age. Data Breach Notification In the event of a data breach, we will take steps to investigate the incident and notify affected individuals as required by law. International Transfers If you are located outside the United States, your information may be transferred to the U.S. for processing. By using the Site, you consent to this transfer. Links to Other Websites Our Site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies. Updates to This Privacy Policy We may update this Privacy Policy periodically. Changes will be posted on this page. Contact Us If you have questions about this Privacy Policy or our messaging services, please contact us: Email: mail.admin@promiseseniorsolutions.com or Phone: (210) 736-4677